Unable to open a workspace

Afternoon. I’m unable to open a workspace. I’ve tried stopping/restarting, deleting the workspace and creating a new one, logging out/back in again. Nothing seems to be working.

The workspace shows as started, but never progresses past the floating github logo.

I’d appreciate some help as I’m working on a deadline.

Thanks.

Hi @BWeeks101! We are currently investigating an issue that prevents workspaces from starting in the US cluster. See also relevant incident status in status.gitpod.io. :hammer_and_wrench:

In the meantime, you should be able to start workspaces now. We’ve temporarily bypassed the US cluster.

Thanks. I’ll try again (although I’m in the UK so I’m not sure why I would be hitting the US cluster).

Hi @gtsiolis - afraid it’s still not working. I’ve been trying to open workspace c23a4568-9691-458b-925f-0042f3d898b2 for over 5 mins with no luck.