Can not assign student seats in team


I recently added two student unlimited seats to out team subscription. I now tried to assign these seats to students, but gitpod keeps on telling me that “This plan is only allowed for students”.
My students made their student email address (ending with their main email address in GitLab, but this seems not to work :frowning:

Any advice is appreciated.

Kind regards,

Hi Thomas,

I’ve send you a DM asking for more details, which will help us to sort this out.